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SQA: Young talent strategy innovation

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Case Study

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Context: SQA identified a need for more development pathways for colleagues under 28 to ensure they feel valued and can build careers at SQA.

Approach: SQA revised and realigned their Young Talent Strategy for 2024-25 to create more inclusive recruitment and development practices.

Implementation:

  • Revised recruitment training to provide valuable feedback for young colleagues’ development
  • Secured commitment from hiring managers to recruit based on work activity experience rather than years in position
  • Developed a Skills Matrix (a tool used to assess and track employees’ skills and competencies) for young talent to identify development opportunities
  • Created Young Talent Career Development Mentoring Programme pairing young colleagues with experienced staff

Impact:

  • Five new Modern Apprentices hired in August 2024 and six additional vacancies advertised in March 2025
  • Six new Foundation Apprentices and five new Career Ready Interns in 2024
  • Eight new Young Talent Career Development Mentoring partnerships
  • 18 new members of the Young Talent Network
  • Achieved Investors in Young People Gold accreditation

Key learning:

  • Removing barriers based on years of experience opens opportunities for young talent
  • Mentoring programmes create valuable knowledge transfer
  • Recognition schemes validate and encourage continued improvement

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