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New: Foundation Inclusive Communication Toolkit – Enabling easier communication between people and services.

Engage with lived experience and work meaningfully with communities

You could:

At foundation level:

  • Consult with key stakeholders when developing major policies

At development level:

  • Set up regular ways to engage with people and communities
  • Use different methods to hear from people with diverse experiences (such as surveys, focus groups, interviews)
  • Make sure engagement is accessible and inclusive
  • Show clearly how people’s input has shaped your decisions
  • Use what you learn from engagement to inform policy design and delivery

At advanced level:

  • Work with communities to design solutions together from the start (co-production)
  • Set up lived experience panels or groups that provide ongoing advice
  • Build long-term relationships with communities rather than one-off consultations

Suggested Priority: High |Suggested Timeframe: Ongoing

Understanding priorities and timeframes

Priority levels

  • High priority: Essential actions that form the foundation for equality and human rights mainstreaming
  • Medium priority: Important actions that build on foundational work
  • Low priority: Beneficial actions for advanced implementation

Timeframes

  • Short (1-2 years): Actions that can be implemented relatively quickly
  • Medium (2-5 years): Actions requiring more extensive planning and resources
  • Ongoing: Actions that should continue throughout your mainstreaming journey

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4B. Engage with lived experience and work meaningfully with communities resources

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