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Consultation learning: Edinburgh Council: Transport planning – Accessibility learning

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Case Study

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Context: Consultation revealed that Edinburgh’s transport and planning approaches created barriers for disabled residents.

Approach: Following consultation feedback, recognition of the need to balance environmental goals with accessibility requirements.

Implementation:

  • Recognition of systemic barriers: Consultation documented that “Edinburgh can be difficult to navigate due to street clutter, poor street signage, road and pavement conditions, especially for people with disabilities”
  • Specific accessibility challenges identified: Including lack of disabled parking and proper enforcement
  • Policy tension highlighted: “Recognition that Edinburgh’s target of being net-zero and tackling use of cars / promotion of active travel excludes disabled people, e.g. single line parking, cycling paths with floating bus stops, taxi provision”
  • Accessibility investment committed: Annual £400,000 budget ring-fenced for accessibility upgrades with dedicated Accessibility Officer post

Impact:

  • Consultation revealed the need to consider accessibility alongside environmental goals
  • Commitment to systematic accessibility improvements across 600+ operational buildings
  • Consultation provided documented evidence of accessibility challenges to inform policy development
  • Increased awareness of disabled people’s needs in transport planning

Key learning:

  • Environmental and accessibility goals can be in tension and require careful balancing
  • Consultation reveals hidden barriers that planners may not recognise
  • Disabled people’s lived experience is essential in identifying access barriers
  • Investment in accessibility requires dedicated resources and systematic approach

(Source: Equality Outcomes 2021-2025 Consultation feedback, Edinburgh Council and City of Edinburgh Council – Equality and Diversity Framework 2021-2025

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