Case studies

Last Updated: 20 August 2025

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Development

Race Equality Framework — A Practitioner’s Guide for Public Involvement in Research – Read more

A self-assessment framework and practitioner guide produced by NIHR to help health and care research organisations improve racial equity in public involvement. It covers five domains — individual responsibility, leadership, public partnerships, recruitment, and systems and processes — and includes 50 self-assessment questions, case studies from pilot organisations, and a step-by-step implementation process.
Development

Assessment Arrangement Toolkit – Read more

An online toolkit from SQA for school staff delivering national qualifications, covering four stages of the assessment arrangements process: documented management processes, identifying learner difficulty, determining appropriate arrangements, and verifying decisions. Includes downloadable templates, worked examples and case studies contributed by schools, self-evaluation prompts at each stage, and links to supporting resources. Designed as a companion to the Assessment Arrangements Explained guidance document: Assessment arrangements explained: information for centres
Development

Assessment Arrangements Case Study on mental health — Barrhead High School (SQA) – Read more

A case study from Barrhead High School describing how the school developed a whole-school approach to supporting learners with mental health difficulties through assessment arrangements. Covers the problem identified, the procedures put in place, exam-day operational support, and evaluation of outcomes. Includes direct quotations from S6 pupils, the SQA co-ordinator, and a guidance teacher.
Advanced

UNCRC Implementation Project: putting children’s rights at the heart of local government – Read more

A practical framework from the Improvement Service to help public authorities in Scotland develop and embed their approach to the UNCRC (Incorporation) (Scotland) Act 2024. Covers eleven key areas including leadership commitment, children’s participation, complaints procedures, budgeting, and accountability. Includes a self-assessment tool and action plan template. Part of a wider suite of UNCRC implementation resources.
Advanced

Public Sector Equality Duty: Update on Equality Outcomes 2021-2025 – Read more

A formal board paper and accompanying report from the Cairngorms National Park Authority, presenting its biennial update on equality outcomes for 2021–2025. Covers workforce diversity, gender pay gap data, equality impact assessment activity, community engagement, and progress on four equality outcomes. A practical example of PSED compliance reporting for Scottish public bodies, useful across a range of sectors.
Advanced

Registers of Scotland Board Minutes – Read more

Registers of Scotland’s board minutes showing governance in action, including board-level discussions on diversity and inclusion strategy, staff engagement and leadership accountability for equality.
Development

Aberdeenshire Council – Mainstreaming Report 2021 – 2025 – Read more

Aberdeenshire Council’s statutory Equality Outcomes and Mainstreaming Report for 2021–2025, covering the council’s roles as service provider, employer, education authority, and licensing board. Reports progress against six equality outcomes using Census 2022 data, employee and community survey evidence, and case studies. Includes proposed new outcomes for 2025–2029 with draft outputs and a clear methodology for outcome-setting.
Development

Toolkit: Charter of Rights for People Affected by Substance Use – Read more

A practical toolkit supporting implementation of the National Collaborative Charter of Rights for People Affected by Substance Use. Includes guidance on human rights duties and principles, a right-to-health checklist, the FAIR method for applying a human rights-based approach across different service contexts, emerging practice examples, and a template complaints letter. Designed for both duty bearers and rights holders.

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