Information

New: Foundation Inclusive Communication Toolkit – Enabling easier communication between people and services.

NHS Lothian: Mental Health – When Capacity Gaps Create Inequality

Resource Tags

Content Types:

Case Study

Relevant Driver(s):

Resource content

Context: Consultation revealed severe capacity gaps in mental health services directly impacting service access and therefore equality outcomes.

Approach: Evidence gathering highlighted how capacity issues create and compound inequalities.

Implementation:

Direct feedback gathered: “My own experience is that mental health support in Lothian is essentially non-existent for people with moderate mental health conditions and inconsistent, difficult or impossible to access for people with long-term and more serious conditions.” (Source: 2020 Equality Outcomes Consultation, Lothian resident)

Impact:

This evidence revealed:

  • Capacity gaps create differential outcomes
  • Moderate needs completely unmet
  • Severe needs inconsistently met
  • Inequality compounds mental health challenges

Key learning:

  • Capacity directly impacts equality outcomes
  • Service gaps affect different groups differently
  • Evidence highlights real human impact
  • Capacity building must be systematic

(Source: Equality Outcomes 2021-2025 Consultation feedback, Edinburgh Council)

Was this page helpful?

If you need help or support you can email us at ehrmainstreamingtoolkit@gov.scot

Was this page helpful?
Secret Link